a. PRODUCT SELECTION
The products are organized based on the categories and brands, which can be seen in the form of catalog. When you select the product that you want, click to the button “ADD TO CART” and by which you add a product in your chart. Afterwards, you are free to continue with seeing the products and add other products in your chart.
After you have put the products in your cart, click on the button “CART”. It will open another window in the right sight “YOUR CART” where you will be able to see to buttons: “SEE” & “BUY”. If you click on the “SEE” button, it will open a page where you can check the status of your cart: how many products you have ordered, to cancel (click X) or to add (can be found at “QUANTITY” category) any of the products that are in the cart. After this process, click “UPDATE CART” button in order to calculate the total price of selected products. Afterwards, in the “TRANSPORT” category, select the country where the order is going to be shipped and click on “UPDATE” button in order to see the transport cost (if applicable) and the total sum of the order. After you have verified the cart and the transport price, click on “BUY” button and continue with the next step. If you click on “BUY” button, then it will open the “ORDER EXECUTION” button and continue with the next step.
c. ORDER EXECUTION
1. Connect/Register – in this section, you can continue further with:
- Continue without creating an account– you will directly go to the next section “Address & Invoice”;
- Register – here you can type the user name and password and click “CONTINUE”.
Note: We recommend you to create an account through registering since it will be done only once and the next time you visit our webpage, the system will automatically acknowledge you. After registration, you will have easy access in buying products, their status and lots of other benefits.
- Address&Invoice – in this section you will have the possibility to type your personal data.
- Other addresses – if you want the order with the selected products, to ship them to another address, then you may write your comments in this section.
- Your order– in this section, you have to select the payment method. After you have selected the payment method, please click on “ORDER EXECUTION”.
d. THE STATUS MONITORING
The page “My account” will be available to you after you have registered successfully. “My account” will be seen by you only where you can refresh you data as well you can monitor them. Through this account, you may see your order status, like for instance: After you have made the order and the order is received by us, a “waiting” status will appear. The moment you have proceeded with the payment of the order, a status “In process” will appear which means the payment was registered etc. Any change in the status will be associated by us sending you the message by e-mail, which you have written when you have registered.